Frequently Asked Questions

Viper Slacklines F.A.Q.

Who is Viper Slacklines?

Viper Slacklines is a South African slackline company owned and operated by two passionate slackliners. Our sole goal is to make the highest quality, best slackline kits and slack gear in the country while growing this amazing sport. We have been doing this since 2017 and are really proud to have made such a huge impact in the local slackline scene.

Where can I buy a slackline?

We are an online only store with no physical locations. You can buy all our locally made slacklines from our online shop and get it delivered to your door nationwide.

How long does shipping take?

Shipping takes between 3-7 working days depending where you are based in South Africa. *Please note some remote, rural areas might take longer

What is your slackline return policy?

Due to the nature of the sport and for the safety of our customers we can only accept returns of items that are still in the original box that have not been opened or used. You have 30 days from the date of purchase to make a return. You will receive a full discount minus a re stocking fee and all shipping costs.

Warranty

All our products come standard with a 1 year warranty only valid for manufacturing defects.

How do you set up a slackline?

You can download our slackline manual or see these detailed blog posts with further information.